Community Outreach & Client Intake Coordinator — Part Time

Woburn, MA (On-site)

Salary Not AvailableEntry LevelPart time

Posted 18 hrs ago

Job Summary

Own the outreach and relationship-building program for ThornePoint by connecting with senior-serving organizations and referral partners, sustaining contact, and guiding inquiries through to consultations.

  • Manage field outreach and follow-up through calls and emails
  • Develop and maintain an organized outreach pipeline
  • Provide weekly reports on activities and prospective opportunities

Job Description

Responsibilities

  • Represent ThornePoint professionally during visits to senior-serving organizations, rehabilitation facilities, assisted-living communities, senior centers, community organizations, professional offices, and other appropriate referral sources.
  • Introduce ThornePoint’s private-pay, non-medical home care services and identify the appropriate professionals who assist families seeking additional support at home.
  • Build and maintain professional relationships with community and referral partners.
  • Follow up consistently with contacts by telephone and email.
  • Respond professionally to prospective client and family inquiries.
  • Collect basic intake information and arrange consultations with the company owner.
  • Maintain accurate notes regarding outreach activity, contacts, conversations, follow-up dates, prospective clients, and next steps.
  • Help identify new community partnership and outreach opportunities.
  • Maintain an organized outreach pipeline rather than simply distributing marketing materials.
  • Provide a brief weekly report summarizing outreach activity, developing relationships, prospective clients, and follow-up priorities.

Preferred

  • Experience in home care, senior services, healthcare, social services, community outreach, hospitality, sales, business development, or client services is helpful but not required.

Benefits

  • Flexible schedule