Community Outreach and Communications Specialist

Responsibilities

• Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans
• Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate
• Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications
• Maintains stakeholder contact databases and distribution lists
• Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials
• Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials
• Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings
• Supports website updates, document uploads, and content management activities
• Assists with social media content preparation, scheduling, graphics coordination, and monitoring
• Supports media event preparation, including attendee coordination, logistics, and material distribution

Requirements

• 5 years or more of relevant experience in public outreach, public relations, communications, community engagement, or a related field
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field
• Strong written, verbal, and interpersonal communication skills
• Excellent organizational and time management skills
• Ability to manage multiple assignments and deadlines in a fast paced environment
• Detail oriented with strong proofreading and quality control abilities
• Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders
• Demonstrates excellent customer service and stakeholder relations skills
• Ability to work effectively in a collaborative team environment
• Construction project experience preferred

Preferred

• Relevant certifications in communications, public engagement, marketing, or project management are desirable
• Relevant professional licensure and certifications preferred

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance
• Wellness program