Responsibilities

• Manage all communications with residents regarding rent and past due balances; prepare and facilitate reminders, payment arrangements, and/or legal eviction procedures according to company timelines.
• Collect rent, process billing statements, post payments, and deposit receipts according to company procedures and timelines (including Section 8 and other supplemental payments).
• Maintain accurate records and resident files in company approved, internal and external audit compliant order.
• Process move-out paperwork and security deposits; input information into Yardi.
• Order and maintain administrative office supplies.
• Ensure timely communication with the Regional Manager regarding all phases of property operation, resident issues and significant changes or problems.
• Formulate ideas for an effective marketing plan. Implement the marketing plan as directed by the Regional Manager.
• Accurately record and track quantity and details of telephone and in-person prospects.
• Show and lease apartments to prospective residents.
• Process, approve or deny rental applications in accordance with the Tenant Selection Plan, Marketing Plan, Compliance Programs and all applicable laws and regulations.

Requirements

• High School Diploma with Real Estate Education/Degree Preferred
• Extensive knowledge and experience with Microsoft Office and ability to navigate the Internet
• Command of the English language with the ability to edit the work or others
• Familiar with standards for business letters, memos, contracts, etc
• Must be able to manage a flexible schedule including overtime
• Must be able to walk, lift and move light loads (20 lb. max), bend, stoop, and climb stairs on a regular basis

Preferred

• Real Estate Education/Degree Preferred