Community Manager (Social Media)

Portland, OR (Hybrid)

$45K/yr – $60K/yrMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Drive community engagement and growth for Dobbi by managing social communities and shaping content strategy.

  • Own daily community management across platforms and respond authentically to comments, DMs, and mentions.
  • Must-have: 1–2+ years in community management with 100k+ follower communities.
  • Standout: Cross-functional collaboration with strategy, content, and creative teams to align campaigns.

Job Description

Responsibilities

  • Community Engagement: Actively engage with followers across social platforms by responding to comments, DMs, and mentions in a timely and authentic manner.
  • Content Creation: Develop and post social-first content (text, video, graphics) that drives engagement and builds brand loyalty.
  • Growth & Activation: Identify opportunities to grow audiences through influencer collaborations, community activations, and trend-driven content.
  • Social Listening: Monitor conversations, trends, and brand sentiment to identify insights that inform strategy and content direction.
  • Trendspotting & Experimentation: Stay ahead of social media trends, memes, and platform updates to keep our content fresh and relevant.
  • Moderation & Crisis Management: Maintain brand voice and handle sensitive conversations, escalating issues when necessary.
  • Reporting & Insights: Track engagement metrics, identify patterns, and provide recommendations to optimize community growth and performance.
  • Cross-Team Collaboration: Work closely with strategy, content, and creative teams to align community efforts with overall campaign goals.

Requirements

  • 1-2+ years of experience in community management
  • Experience managing communities with a 100k following or larger
  • Proven experience in social media management, community building, content creation, or influencer marketing
  • Experience with social listening and management tools
  • Hands-on experience with content creation tools, particularly for short-form video content
  • Strong understanding of social media algorithms, engagement strategies, and performance metrics
  • Bachelor's degree in Marketing, Communications, Digital Media, or a related field (preferred but not required)

Preferred

  • Multi-channel management experience across TikTok, Instagram, X, Snap, Pinterest, and LinkedIn
  • Experience managing communities with 100k+ followers (bonus)
  • Experience with influencer marketing (bonus)
  • Experience with social listening and management tools (bonus)

Benefits

  • Flexible PTO
  • Flexible WFH
  • Competitive company holiday policy
  • Company computer
  • Comprehensive health, dental, and vision insurance plans
Dobbi logo

Dobbi

Skip the trip to the dry cleaner. Skip the endless sock sorting. Skip the whole mind-numbing routine. Simply get dobbi and let us do your laundry for you.Whether it’s dry cleaning or wash and fold, we pick it up where and when you want it. And when we bring it back, you’ll wonder why people are still doing their laundry the old way.Skip your laundry. dobbi.

Founded in 2018
Hilversum, North Holland, NLD

Funding

Last Raise
Seed, 8 years ago

Funding History

  • May 2018
    Seed