Community Manager

Chicago, IL (On-site)

$54K/yr – $72K/yrMid LevelFull time

Posted 7 weeks ago

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Job Summary

Own brand voice and community sentiment across Meta, TikTok, X, and Pinterest with fast, authentic engagement; turn feedback into actionable insights; collaborate with creative, content, and strategy to land community ideas.

  • Platform ownership: moderate conversations and spark real engagement across social channels.
  • Insights engine: gather feedback, monitor sentiment, and feed the loop for product and content decisions.
  • Cross-functional collaboration: work with creative, content, and strategy teams to turn ideas into community-centric campaigns.

Job Description

Responsibilities

  • Moderate conversations and maintain brand tones across our platforms: Meta, TikTok, X, Pinterest. Responding, posting, and sweeping messages.
  • Spark real conversations and meaningful engagement through social listening.
  • Be the eyes and ears of the brand—gathering insights, managing feedback loops, and shaping community sentiment.
  • Collaborate with creative, content, and strategy teams to bring community ideas to life.

Requirements

  • Bachelor’s degree or equivalent experience
  • You seem to notice all the little things about people that others might miss
  • A passion for creativity
  • Ability to collaborate gracefully and powerfully across all disciplines
  • You thrive in a fast-paced, entrepreneurial environment

Preferred

    Benefits

    • our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
    • Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.
    Publicis Groupe Holdings B.V logo

    Publicis Groupe Holdings B.V

    Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI (inclusive of Picture Motion and RDL Worldwide); and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40]), Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide.

    London, England, United Kingdom
    11K employees (3,008 in marketing)

    Traffic Signals

    Monthly Visitors
    526.1K
    Traffic Source Mix
    Search
    33.4%
    Direct
    38.4%
    Referral
    11.8%
    Social
    15.8%
    Paid
    0.4%

    Headcount Trend

    Current headcount: ~10.8K

    Marketing Team

    Marketing Team Size
    2,719 (25% of company)
    Median Career Experience
    13.5 years
    Median Tenure
    4.5 years
    Marketing Roles Posted (Last 30 Days)
    215