Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep.
• Develop working income for operating the property by managing cash flow requirements and leasing strategy.
• Conducts regular onsite audits consisting of sampling tenant files to ensure compliance with program documents, financing restrictions, LIHTC requirements, HUD Regulations, TDHCA Regulations, and TAA requirements.
• Conducts regular audits of work order processing, unit turnaround time reviews, EIV requirements, reasonable accommodation policies, move-ins/outs, recertifications, lease renewals, interims, denials, waitlists, etc.
• Observes general operations of the community, in accordance with all HUD guidelines and regulations, TDHCA regulations, other governing entities, SAHA Policies, and Procedures.
• Bring non-compliance issues to the attention of the Portfolio Manager and initiate corrective action when necessary
• Facilitate all required housing inspections and follow up with any citations or requests
• Analyze and produce monthly financial statements, including operating variances from budget, cash management, and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits, to ensure lease data has been input correctly into management software.
• Coordinate the collection and documentation of all revenues following the lease obligations of residents.
• Engage, contract, supervise, and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff, and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participate and monitor Team Members in Solidago training.

Requirements

• At Least Four (4)years of property management experience. Must have a strong working knowledge of leasing, marketing, construction, residential law, and resident relations, specific to the Affordable Housing Industry.
• Thorough knowledge of HUD, LIHTC, TDHCA, TAA, low-income housing tax credit, tax-exempt bond, and other affordable housing programs.
• Working knowledge of property management software; OneSite is preferred.
• Working knowledge of Microsoft Office Word, Excel, and the Google platform .
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Ability to note deviations from financial plan , determine causes, and provide recommendations to the company on required action plans.
• Strong written and verbal communications skills .
• Ability to understand and carry out industry-specific written and oral directions. Positive, innovative approach to problem-solving.
• Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the organization's goals.
• Ability to work independently as a project leader and team member. Ability to relate well with others even while working at a distance or remotely.
• Ability to work efficiently with high accuracy, attention to detail, and follow through.
• Excellent time management and general organization skills.
• Neat, professional appearance.
• Strong client relations skills and previous supervisory experience are required.
• Ability to embody the Solidago Standards.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid Holidays
• Dental
• 401k Retirement Plan
• Employee Assistance Program (EAP)
• Competitive bonus structure
• Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave, etc.