Community Manager

New York City, NY (Hybrid)

$60K/yr – $72K/yrMid Level2+ years expFull time

Posted 17 hrs ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the client social media program by managing channels, content calendars, community engagement, and real-time opportunities, while coordinating reporting, cross-team collaboration, and program development.

  • Manage client social channels and content calendar
  • Analyze engagement, alert supervisors to opportunities, and compile reports

Job Description

Responsibilities

  • Manage clients’ social media channels
  • Establish and sustain positive interaction with community members
  • Maintain the social content calendar; develop timelines, create/distribute/post content, manage deadlines
  • Monitor social channels and respond to consumers to help drive positive engagement
  • Identify real-time engagement opportunities discovered via social listening; alert supervisor to opportunities; act upon opportunities, as directed by a supervisor
  • Identify negative content/risky content generated by consumers; alert supervisors in order to minimize impact to the client or brand
  • Monitor results; compile reports
  • Determine the need for support staff assistance for projects/program elements and manage support staff during execution
  • Understand the resources and tools needed to achieve the clients’ social media marketing; complete tasks that meet objectives
  • Build and maintain relationships with social media contacts and influencers on behalf of the agency and clients

Requirements

  • B.A. in Marketing, Public Relations or the like
  • Up to two (2) years of experience managing social channels for brands
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Proficiency with social media management tools and social listening and analytics platforms (e.g. Hootsuite, Sprout Social)

Benefits

  • In addition to benefits, we have: competitive health and dental insurance plans, a 401K company match and generous PTO
  • a hybrid work model;
  • a “work from anywhere in the US” policy (up to four weeks a year);
  • a year-round staff training and development curriculum;
  • a staff-led Action Group dedicated to DEI excellence in the agency and industry (read our DEI statement here: https://hunterpr.com/dei/ )
  • Perks? We have perks. When you work at HUNTER, you can expect Bring Your Parents (And Kids) to Work Days, regular volunteer Days of Service, mid-day Cupcakes and Cocktails mixers and epic Halloween and holiday parties.
Hunter logo

Hunter

HUNTER is an award-winning, integrated marketing communications firm with offices in New York, Los Angeles, Chicago, and London and partnerships that extend our reach globally. Our 300+ person firm, recently bolstered by combining forces with KWT Global, employs a powerful blend of marketing solutions for corporate and consumer clients including public relations, social and digital media, experiential marketing, influencer and talent relations, multicultural outreach, and content creation and distribution across all platforms to earn attention and drive positive reputation for some of the world’s best known and most beloved companies and brands. Founded in 1989, HUNTER proudly serves a broad range of consumer and corporate communications needs across the food + beverage, wine + spirits, technology, fashion + lifestyle, home, travel + hospitality, health, beauty, financial and professional services, and education sectors. Our motto is “We Earn It,” and at HUNTER we focus on doing so in three key areas: earning attention, earning client relationships, and earning staff dedication. Our creative approach, client service orientation, and values-driven culture have led to one of the longest average staff tenures and most enduring client relationships in the business including TABASCO® Pepper Sauce, our first client over 36 years ago and still a client today. For more information, please visit:hunterpr.comwww.facebook.com/HunterPRinstagram.com/HunterPRNYFor job and internship opportunities, please visit: www.hunterpr.com

Founded in 1989
New York, New York, USA
1K employees (113 in marketing)

Traffic Signals

Monthly Visitors
6.3K
Traffic Source Mix
Search
35%
Direct
50.1%
Referral
6.5%
Social
7.3%
Paid
1.1%

Headcount Trend

Current headcount: ~1K

Marketing Team

Marketing Team Size
80 (8% of company)
Median Career Experience
14 years
Median Tenure
6.2 years
Marketing Roles Posted (Last 30 Days)
26