Responsibilities

• The Community Manager serves as the on-site business and operational leader for an assigned Core Spaces community. This role is responsible for driving property performance through effective leadership, financial accountability, operational execution, leasing performance, resident experience, and team development.
• The Community Manager oversees all aspects of community operations and exercises independent judgment in balancing resident needs, operational priorities, financial objectives, staffing resources, and business goals.
• Success in this role requires strong leadership, accountability, decision-making, and the ability to drive results while maintaining an exceptional resident experience.
• The Community Manager partners closely with residents, parents, university stakeholders, vendors, maintenance teams, and corporate partners to ensure the community operates efficiently, achieves performance goals, and delivers a best-in-class living experience.
• Leadership and Team Management:
• - Build, lead, and develop a high-performing on-site team across leasing, operations, resident experience, and maintenance.
• - Establish clear performance expectations and hold team members accountable to operational, leasing, customer service, and business objectives.
• - Conduct regular coaching conversations, performance evaluations, development planning, and ongoing feedback discussions.
• - Partner with Talent Acquisition and People Operations on hiring, onboarding, employee relations, performance management, and staffing initiatives.
• - Create a culture of accountability, ownership, teamwork, continuous improvement, and resident-focused service.

Requirements

• High school diploma required; bachelor’s degree preferred
• 4+ years of property management experience, preferably within student housing, multifamily, hospitality, or related industries.
• Demonstrated experience leading teams, managing operations, and driving property performance.
• Strong financial acumen including budgeting, forecasting, expense management, and performance analysis.
• Experience managing leasing performance, occupancy goals, resident retention initiatives, and customer service operations.
• Ability to make sound decisions, prioritize competing demands, and manage multiple responsibilities in a fast-paced environment.
• Strong communication, leadership, coaching, problem-solving, and relationship-building skills.
• Proficiency with Microsoft Office and property management software platforms.

Preferred

• Student housing operations, leasing performance, occupancy management, and large-scale turn execution.
• Entrata, Yardi, or other property management systems.
• Lease-up communities, new developments, or high-growth assets.
• Building and developing high-performing teams.
• Financial analysis, operational reporting, and performance management.
• University partnerships, resident engagement initiatives, and reputation management strategies.

Benefits

• A culture that provides you with a sense of belonging
• Competitive pay that values your contributions
• Generous PTO to disconnect or celebrate life milestones
• Paid 14+ holidays, including your birthday, to disconnect and celebrate
• Cell phone stipend included
• Paid Parental Leave that begins after 90 days
• Paid volunteer time off to give back to your community
• Robust health plan options that begin within at least 30 days of your employment
• Yearly subscription to a meditation app for personal wellness
• An environment that provides you a voice to share your perspectives