Responsibilities

• Build and brand the official Balor Games Discord Server including server structure, rules, bot integration, and role hierarchy.
• Along with the Head of Marketing, set key goals and budget for Community initiatives.
• Supervise the community hubs for in-flight titles such as Threads of Time, SCP:5K, Wild Blue Skies and future game releases, providing recommendations to their community management teams.
• Identify and vet volunteer moderators to keep all hubs safe and inclusive 24/7.
• Author the Balor Games Community Playbook: standardize responses for FAQs, bug reports, and crisis scenarios.
• Collaborate with the marketing team to align community programming with campaign calendars to ensure launches, announcements, and promotions land cohesively across both channels.
• Maintain a 30-day rolling content calendar that maps community activations to marketing milestones, balancing hype for new titles with love for the legacy catalog.
• Surface community sentiment, feedback themes, and player insights to marketing so campaigns are informed by what players actually care about.
• Design community-exclusive activation events (giveaways, AMAs, sneak peeks) that amplify (not duplicate) marketing moments.
• Act as the primary point of contact for fans, ensuring they feel at home under the Balor Games banner.

Requirements

• 5+ years of experience in gaming community management, with a proven track record of building Discord servers from scratch.
• A track record of integrating community programming into marketing campaigns; not just running the community in parallel, but making it part of how a launch lands.
• Understanding of Steam Community Guidelines and experience with managing multiple active campaigns
• Expert-level knowledge of Discord bots and Steamworks community tools.
• A deep love for the indie/Triple-I space. You should be able to speak the language of SCP:5K fans just as easily as Threads of Time fans.
• Comfort working independently in a fast-paced startup environment.