Community Manager - Chicago, IL at Picnic Delivery | Chicago, IL

Community Manager - Chicago, IL

Chicago, IL (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 3 months ago

Job Summary

Own the Chicago footprint by leading customer engagement, expanding current relationships, and shaping the local brand through grassroots marketing and on-the-ground insights.

Customer Engagement: Own relationships with companies and eaters to smooth journeys and drive repeat usage.
Local Marketing & Growth: Plan grassroots campaigns, events, and sampling to raise Picnic visibility in Chicago.
On-the-Ground Insights: Be the market observer, sharing trends and feedback to steer product-market fit.

Job Description

Customer Engagement: Be the point of contact for companies and employees using Picnic. Ensure a smooth experience and help drive repeat usage.
Drive expansions: ensure current customers love Picnic and enable expansions - whether getting more orders from current eaters, adding additional dining slots or offices, or even referrals
Local Marketing: Plan and execute grassroots marketing—flyering, pop-ups, sampling, events, and whatever else you dream up to make Picnic known in your city, for the right POCs.
Content & Social: Help shape the local brand voice and content to supplement local marketing efforts
On-the-Ground Insights: Be our eyes and ears in the market—share ideas, trends, and feedback with the broader team.