Responsibilities

• Cultivate relationships with potential partners and referral sources including social workers, case managers, discharge planners, concierge doctors, and specialists among others.
• Actively seek out networking opportunities both inside and outside the industry. Cambridge Caregivers encourages participation in boards, committees, clubs, and other social gatherings in order to raise the profile and reputation of the Agency.
• Consult with potential new clients. Inform those seeking care about appropriate options, our service offerings, company policies and practices.
• Guide clients through the Engagement Documents should they need assistance. Follow up with clients missing data in their documents.
• Conduct initial visits and client assessments upon engagement of Agency services.
• Carry out follow-up visits as necessary and ensure continued engagement with long-term clients.
• Coordinate visits, care-plan updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.
• Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and Scheduling.
• Engage with and get to know staff in order to assist Scheduling with positioning appropriate assets with your clients.
• Assist with and attend regular staff round tables.

Requirements

• Experience in one or more of the following: Marketing, Sales, B2C, Customer Service, Community Engagement, Communications, Healthcare Sales, Services Sales, Home Health
• 1 year + in a relevant field/s
• Bachelor’s degree – preferred
• Must be located in the Houston area or willing and able to commute to our Houston office at least three days per week
• Must also be willing and able to work from home on weekends and outside of regular business hours

Preferred

• Excellent oral and written communication and presentation skills
• Superior interpersonal skills and a solid reputation among peers, professionals, and customers.
• Ability to work effectively with all levels of the organization.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend
• Base Pay + Bonus Opportunities + Commissions
• Paid Time Off
• Employee Assistance Program