Community Liaison

Meridian, ID (Unknown)

Salary Not AvailableMid Level2+ years exp

Posted 4 months ago

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Job Summary

Lead community-based marketing and referral-generation for a hospital behavioral health unit, coordinating outreach, education, and data analysis in a high-paced setting.

  • Own referrals generation and community education for Adult/Geriatric Psychiatry Unit.
  • Must-have: Minimum 2 years in marketing or advertising, preferably in medical/hospital settings.
  • Standout: Experience with de-escalation training, CPR, and culturally sensitive patient communication.

Job Description

Responsibilities

  • Builds relationships with community professionals to generate referrals to Adult and/or Geriatric Psychiatry Unit Program.
  • Performs mobile assessments.
  • Makes 1:1 contact with community professionals.
  • Initiates strategies to generate referrals to Adult and/or Geriatric Psychiatry Unit and educates health care facilities and members in the community and rural areas.
  • Promotes specialty clinics in the community to highlight Adult and/or Geriatric Psychiatry Unit's program and services.
  • Assists the Director in the planning and implementation of education strategies.
  • Assists in maintaining monthly reports for department (e.g. Contact Lists, Reference Logs, Newsletters, Fax Outs, Follow-up Calls, Physician Expense Reports, etc.).
  • Analyzes marketing data to develop strategies.
  • Reports to team members information affecting community education efforts.
  • Performs any other duties and projects as assigned.

Requirements

  • Minimum of two (2) years experience in marketing or advertising, preferably in a medical or hospital environment.
  • Graduate of an accredited College or university with a bachelor's degree in either marketing, mass communications, business administration or equivalent experience preferred.
  • Knowledge of hospital operations and psychiatric programs preferred.
  • Strict adherence to all corporate compliance policies.
  • Passes age/disability/cultural sensitivity skills test, probationary and annual monitor.
  • Demonstrates knowledge of growth and development.
  • Communicates in age/disability/culturally sensitive manner to patients, patient's families and referral sources.
  • Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program.
  • Subject to many interruptions.
  • Occasional pressure due to multiple calls and inquiries.
  • This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere.
  • This person might sometimes experience disagreeable odors, sights and/or unpredictable patient behavior.
Haven Behavioral Healthcare logo

Haven Behavioral Healthcare

Haven Behavioral Healthcare provides inpatient and outpatient behavioral health care. It is a proud member of Oceans Healthcare, a network of 48 hospitals spanning nine states. Haven’s hospitals deliver essential care to adolescents, adults and seniors experiencing depression, anxiety and other behavioral health conditions. We treat patients through comprehensive assessments, evidence-based treatments, medication evaluation and stabilization before returning home or transitioning to a lower level of care.As a part of Oceans Healthcare, we have expanded access to high-quality, compassionate care for patients and families in more communities nationwide. Our mission is to continue improving lives through the delivery of exceptional behavioral health services. Haven Behavioral Healthcare and its affiliated hospitals provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Haven Behavioral Healthcare and its affiliated hospitals comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Founded in 2006
Nashville, Tennessee, USA
620 employees

Traffic Signals

Monthly Visitors
38
Traffic Source Mix
Search
37.5%
Direct
21.4%
Referral
30.7%
Social
9.3%
Paid
1.2%

Headcount Trend

Current headcount: ~620

Marketing Team

Median Career Experience
23 years
Median Tenure
4.5 years

Funding

Last Raise
Private Equity, 10 years ago

Funding History

  • Aug 2016
    Private Equity
  • Jan 2016
    Series Unknown
  • Sep 2008
    Series Unknown