Community Liaison

Tewksbury, MA (Unknown)

$4K/mo – $5K/moEntry LevelPart time

Posted 9 hrs ago

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Job Summary

Own the referral partner development program and end-to-end sales cycle from lead generation to conversion across hospitals, SNFs, and community partners. Lead weekly route planning, CRM tracking, and strategic account management.

  • Manage relationships with referral sources and community partners
  • Drive visits, discovery, and conversion to meet targets

Job Description

Responsibilities

  • Referral Partner Development
  • Build and maintain strong relationships with referral sources including hospitals, SNFs, ALFs, hospice programs, physicians, and community organizations.
  • Conduct regular in-person visits, drop-ins, tours, and networking events (10-20 quality visits per week).
  • Share value-added updates such as availability, success stories, care offerings, and educational materials.
  • Represent BrightStar Care at chamber meetings, health fairs, CEU events, and community functions.
  • Host or coordinate in-services, lunch-and-learns, and community events.
  • Lead Generation & Conversion
  • Generate new business through regular visits, calls, and networking events.
  • Identify, cultivate, and maintain relationships with referral sources such as hospitals, physician offices, senior living communities, rehabilitation centers, case managers, and social workers.
  • Respond to all new inquiries within 1–2 hours during scheduled working hours.

Requirements

  • Knowledge of referral sources such as SNFs, hospitals, or physician offices.
  • Understanding of consultative or relationship-based selling approaches.
  • Strong communication, presentation, and relationship-building skills.
  • Ability to work independently, manage route, stay organized and manage time effectively.
  • Experience with CRM systems and Microsoft Office. HUBSPOT
  • Familiarity with community networking, chamber events, and partnership-building.
  • Valid driver’s license and reliable transportation.

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Donation matching
  • Wellness resources