COMMUNITY LIAISON- CENTRAL & NORTHERN JERSEY REGION

New Jersey, USA (Unknown)

Salary Not AvailableEntry Level3+ years expFull time

Posted 4 months ago

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Job Summary

Own the regional referral network and community education to drive admissions while coordinating market research and collateral across Central & Northern Jersey.

  • Referral Relationships: Build and maintain strong physician, discharge planner, and insurance relationships to educate the medical community about Hampton's programs.
  • Marketing & Collateral: Support development and refinement of materials, website content, presentations, and performance metrics with the team.
  • Market Intelligence: Conduct market research on patient demographics to guide marketing and communications to referral sources and the community.

Job Description

Responsibilities

  • Hampton Behavioral Health Center is a private behavioral healthcare center and offers the most advanced behavioral health, diagnostic treatment services for adults, adolescents and older adults in both inpatient and outpatient programs. A commitment to excellence in diagnosis, treatment and education – these concepts are at the core of Hampton Behavioral Health Center’s mission.
  • We are looking for an energetic and motivated Community Liaison to serve the Central & Northern Jersey Region as a contact with new and existing referral sources, while continually identifying and cultivating new referral sources that have the potential to direct prospective clients to Hampton Behavioral Health Center.
  • In conjunction with the other Liaisons, assists with the development and refinement of marketing materials, website content, marketing collateral, competitive analyses, standard presentations, and departmental processes, reporting, and performance metrics.
  • Along with the team, develops and maintains a strong and productive referral relationships, ensuring the organization is understood by the referral sources and educates them on the Hospital programs.
  • Liaisons assist the Director with market research activities in order to keep abreast of changing patient demographics in order to evaluate marketing and communication activities to the referral sources and community.
  • Community Liaisons will work as a team to develop and maintain strong business and referral relationships with physicians, discharge planners, insurance representatives and the medical community.
  • In order to maintain relationships with referral sources, community liaisons may need to be flexible regarding schedules for evening and weekend events.
  • In this role you will facilitate mobile level of care assessments for patients in other treatment settings for treatment options at Hampton Behavioral Health. This will require taking the lead in conducting level of care assessments on patients seeking evaluation for psychiatric treatment (with possible co-occurring substance abuse) Provide crisis and supportive contact with patients and families; Responsible for accurate and timely documentation; Coordinating with insurance companies for authorizations of recommended treatment.
  • Maintains facility’s presence in the community by regular attendance at community meetings such as SRC, PAC and mental health boards, along with other community groups as needed.
  • Maintain on-going relationships along with the other Liaisons by visiting each screening center on a consistent basis as designated by the Director of Community Resources.
  • Must possess excellent written and verbal communication skills, service excellence skills, able to work with the team on a consistent basis, and be committed to maintaining strong referral relationships.

Requirements

  • Bachelor degree in clinically-related field, marketing or humanities, or licensed as RN.
  • Minimum of 3 years experience in clinical area.
  • Familiarity with South Jersey healthcare environment.
  • Military background preferred
  • Previous direct sales in marketing psychiatric services preferred, also familiar with personal computers.
  • Extensive travel involved within assigned to the Central & Northern Jersey Region

Nice to have

  • Familiarity with the healthcare environment and previous direct sales in marketing psychiatric services preferred

Benefits

  • Challenging and rewarding work environment
  • Career development within Hampton and UHS
  • On site opportunities for Continuing Education and CEU’s
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescriptions Plans
  • 401(k) with company match and stock purchase plans
Hampton Behavioral Health Center logo

Hampton Behavioral Health Center

The employees at Hampton Behavioral Health Center are talented, driven professionals who provide a high level of quality mental health care. At Hampton, you will be part of an integrated team that shares the same goal of serving the needs of those suffering from mental illness and substance abuse issues.Our employees enjoy coming to work because of our culture of respect, continual learning and our commitment to service excellence. As a member of our team, you will help support our mission to provide quality behavioral healthcare services that effectively, efficiently and safely meet the needs of our patients, their families and the community.To achieve our mission, we promote our following service excellence standards:Demonstrating professionalism and excellence in everything you do.Treating everyone as a guestPracticing teamworkWith your employment at Hampton, you will enjoy an environment that fosters open and respectful communication. You will be able to express your ideas and perspectives through many outlets such as State of the Hospital meetings, department meetings, Employee Engagement Surveys, and Patient Safety Surveys.

Founded in 1986
Mount Holly, New Jersey, USA
114 employees

Traffic Signals

Monthly Visitors
5.9K
Traffic Source Mix
Search
58.9%
Direct
23.7%
Referral
4.8%
Social
11.4%
Paid
1.1%

Headcount Trend

Current headcount: ~116