Community Leasing Agent

Kansas City, MO (On-site)

$18/hr – $20/hrEntry Level1+ years expFull time

Posted 5 months ago

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Job Summary

Summary of responsibilities, requirements, and benefits for the role emphasize driving leasing and occupancy through proactive outreach, strong customer service, and accurate lease documentation. Candidates should have experience in customer service and property leasing, familiarity with property management software, and a commitment to compliant operations. The role prioritizes delivering a positive resident experience while following company policies and applicable laws.

Job Description

Responsibilities

  • Network with prospective residents to understand their residential needs and requirements and source new sales opportunities
  • Introduce prospective residents to the community with particular attention to the apartment features, design, amenities, and customer service
  • Monitor telephone, internet, and walk-in traffic at property via guest cards and the software program
  • Optimize building occupancy by closing new residential leases, renewals and achieving established sales quotas
  • Connect with customers and residents to generate sales and leasing results
  • Provide a positive and professional customer service experience
  • Accept resident/commercial tenant Work Order requests and enter them into the software program and route to maintenance for prompt processing
  • Accurately prepare all lease-related documentation in accordance with Fair Housing and established company policies
  • Implementing the marketing platform for the community
  • Demonstrating superior customer service in all duties and responsibilities

Requirements

  • Customer service: 1 year (Preferred)
  • Property leasing: 1 year (Preferred)
  • Driver's License (Preferred)
  • Experience and expertise with Microsoft Office, required
  • Experience with a property management software program (Yardi, OneSite, etc.), preferred
  • Prior to employment offer, all Candidates will be required to successfully complete a background investigation and drug screening

Preferred

  • Drivers License (Preferred)
  • Experience with a property management software program (Yardi, OneSite, etc.), preferred
  • Property leasing: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Experience with Microsoft Office, required

Benefits

  • This position is eligible for our comprehensive benefits program.