JETSET Pilates VERTEX

Community Lead

Ashburn, VA (Unknown)

Salary Not AvailableMid LevelPart time

Posted 7 weeks ago

Job Summary

Own and scale studio team performance by training and guiding Studio Leads, managing day-to-day studio operations, and driving local marketing and community engagement.

  • Onboard and train Studio Leads to maintain high performance
  • Oversee daily studio operations and frontline duties
  • Drive local marketing and community initiatives to grow the client base

Job Description

Responsibilities

  • Provide training, guidance, support, and feedback to Studio Leads to ensure a cohesive and high-performing team. This includes onboarding new Studio Leads and conducting training sessions with the GM when necessary.
  • Perform studio lead duties, including but not limited to managing Mindbody and AXLE, answering phones, responding to emails, and processing sales. They will also assist in opening and closing duties. Address client questions, concerns, and feedback promptly and professionally.
  • Facilitate new client processes, collaborating with Studio Leads to welcome and integrate newcomers into the JETSET community
  • Collaborate with General Manager to implement strategies for increasing brand awareness. Develop and support local marketing initiatives to attract new clients and elevate the studio's presence in the community. Promote JETSET in the community through 3-4 tabling or local events each month
  • Periodically review Net Promoter Scores and take action on detractor feedback.

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Community Lead

JETSET Pilates VERTEX · Ashburn, VA · Unknown