Community Engagement Specialist

Jacksonville, FL (On-site)

$50K/yr – $65K/yrMid LevelFull time

Posted 4 months ago

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Job Summary

Drive community presence and local engagement for Snyder A/C Plumbing and Electrical through branch liaison, events, and social content.

  • Own local community engagement and content creation across branches.
  • Must-have: Proven social media content creation and community outreach experience.
  • Standout: Strong local knowledge and ability to work independently.

Job Description

Responsibilities

  • Community Outreach: Act as the primary liaison between our branches and their respective communities, fostering strong relationships, addressing concerns, and identifying opportunities for engagement and collaboration
  • Local Events: Organize and participate in local events, community outreach programs, and sponsorships to promote our brand and establish a visible presence in the community
  • Brand Representation: Represent our brand in a positive and professional manner at all times, embodying our core values and maintaining the highest ethical standards
  • Feedback and Reporting: Collect feedback and insights from local customers and provide regular reports on local market trends, customer preferences, and competitor activities
  • Training and Support: Train branch personnel in local community engagement and social media best practices, ensuring a consistent approach to brand representation
  • Collaboration: Work closely with the marketing and public relations teams to align local strategies with broader brand objective
  • Content Creation: Develop and curate high-quality, local-focused content for our social media platforms, including Facebook, Instagram, Twitter, and others, to create an authentic and relatable online presence

Requirements

  • Bachelors degree in marketing, communications, or a related field preferred
  • Managed, and contributed toward a professional/brand “voice”
  • Understanding of the business side of social channels
  • Proven experience in social media content creation and community outreach
  • Excellent communication and interpersonal skills
  • Strong local knowledge and understanding of the community
  • Ability to work independently and as part of a team
  • Proficiency with social media platforms, analytics tools, and content creation software
  • Comp range $50,000-65,000k

Benefits

  • Health, dental, and retirement benefits
  • 401K Matching, IRA
  • Professional development opportunities
  • A creative and collaborative work environment
  • Opportunities for career advancement