Community Engagement Representative

Tucson, AZ (On-site)

$29/hr – $36/hrEntry Level2+ years expFull time

Posted 3 weeks ago

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Job Summary

Owns community engagement and SEG relationship management, driving membership growth through events, education, and partnerships while coordinating training and brand-aligned outreach.

  • Lead onboarding and ongoing management of Select Employee Groups
  • Coordinate community education and outreach programs to grow membership
  • Collaborate with partners and internal teams to ensure brand-consistent engagement

Job Description

Responsibilities

  • Onboards new Select Employee Groups (SEGs) and manages relationships with new and existing SEGs.
  • Increases membership penetration level with current SEGs.
  • Assists with SEG tracking, administrative duties, and special projects as assigned
  • Represent the credit union at community events, chamber events, business expos, and networking events to engage attendees, educate on products and services and ensure positive brand representation.
  • Networks with business and community partners to deepen relationships and brand recognition within the local community
  • Assists in the development and management of the Local Merchant Program
  • Responsible for increasing membership within the guidelines of the NCUA and Board of Directors through coordination of trade shows, special events, financial education, onsite visits, and networking
  • Assist with tracking sponsorship and donation requests that come through the website and ensuring they're submitted through Asna for team review.
  • Assist with inventory tracking and management of collateral materials, branded promotional items and event supplies. May coordinate branded giveaway ordering by collaborating with the brand and creative teams to ensure alignment with the brand.
  • Assists in the development, coordination, and implementation of staff training for the Hughes Ambassador program, which includes creating job aids and training materials.

Requirements

  • Six months of similar or related experience
  • Two-year college degree or completion of a specialized course of study in business or trade school
  • Strong written and verbal communication
  • Must occasionally lift and/or move up to fifty pounds
  • High attention to detail and ability to work both independently and collaboratively
  • Strong interpersonal skills with the ability to build trust and maintain professional relationships across departments and with external partners

Preferred

  • Degree in marketing or a related field
  • Bilingual

Benefits

  • Generous Paid Time Off Policy
  • Up to 15 days in 1st year of service
  • Paid Time Off increases with tenure
  • VTO (Volunteer Time Off) Up to 16 hours yearly
  • 401(k) plan
  • 7% company match
  • Health, Dental, and Vision Insurance
  • Health Savings Account with Employer Contribution Available
  • Free Vision Insurance
  • Life and Disability Insurance
Hughes Federal Credit Union logo

Hughes Federal Credit Union

Hughes Federal Credit Union is a locally-owned, member-owned, not-for-profit financial institution that has been making a positive difference in the financial lives of our members since 1952.With more than 175,000 members and $2 billion in assets, Hughes understands the value of community which is why we invest in our employees along with local organizations and causes that make our home a better place to live.

Founded in 1952
Tucson, Arizona, USA
203 employees (12 in marketing)

Traffic Signals

Monthly Visitors
310.3K
Monthly Google Ads Budget
$89.6K
Traffic Source Mix
Search
22.5%
Direct
73.9%
Referral
3.2%
Social
0.1%
Paid
0.2%

Headcount Trend

Current headcount: ~203

Marketing Team

Marketing Team Size
11 (5% of company)
Marketing Roles Posted (Last 30 Days)
1