Community Engagement Manager

San Antonio, TX (On-site)

$86K/yr – $119K/yrMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Lead Conviva's community engagement team to drive patient acquisition in senior healthcare through strategic outreach, partnerships, and data-driven campaigns.

  • Own and mentor a team of community engagement professionals to meet performance targets.
  • Must-have: 3+ years in field sales with leadership experience.
  • Standout: Strong connections with local organizations and proven campaign optimization.

Job Description

Responsibilities

  • Lead, mentor, and manage a team of community engagement professionals to achieve performance targets.
  • Facilitate training programs to enhance team skills in community outreach and patient acquisition.
  • Develop and execute comprehensive community engagement strategies to drive new patient acquisition.
  • Build and maintain strong relationships with local organizations, businesses, and community leaders.
  • Organize and participate in community events and health fairs to engage potential patients.
  • Monitor and analyze patient acquisition data and campaign performance to assess effectiveness and identify areas for improvement.
  • Ensure all community engagement activities comply with healthcare regulations and organizational policies.
  • Stay informed about industry trends and best practices.

Requirements

  • 3+ years of experience in field sales, with at least 1 year in a leadership role.
  • Proven track record of meeting and exceeding sales targets.
  • Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong leadership and team management abilities.
  • Ability to analyze data and market trends to inform strategic decisions.
  • Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
  • This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • This is a field sales position, not work from home, and may require evening or weekend hours.

Preferred

  • Bachelor's degree in business, marketing, or related field
  • Bilingual Spanish

Benefits

  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • many other opportunities
Conviva Senior Primary Care logo

Conviva Senior Primary Care

Every day at Conviva, we inspire each senior to live their best life by practicing wellness, prevention, and holistic care. In short, we believe in helping our patients age well, no matter their stage of life. Conviva’s physician-led Care Teams are driven by the passionate belief that patient care always comes first.

Miami, Florida, USA
1.3K employees

Traffic Signals

Monthly Visitors
57K
Traffic Source Mix
Search
59.8%
Direct
31.6%
Referral
6%
Social
1.3%
Paid
1.2%

Headcount Trend

Current headcount: ~1.3K