Community Engagement Manager

Responsibilities

• Acquisition, Activation & Engagement (40%)
• Build chapter and territory pipeline by acquiring new supporters through the Bag of Hope, Teen Pack, and Adult Pack resource programs for people newly diagnosed with type 1 diabetes, implemented according to national program guidelines
• Identify and manage opportunities for community engagement (CE) resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy, which includes:
• Utilizing national CE dashboards to analyze data and uncover growth opportunities
• Act on HCP leads to onboard new resource partners
• Build and sustain mutually beneficial partnerships with key HCP and community partners to market the CE program, disseminate resources, and support chapter activities, e.g., Community Summit speakers, Board representation, etc.
• Deliver consistent communication to HCPs
• Manage process with resource distribution partners to ensure implementation meets expectations and standards
• Drive results by owning personal engagement and acquisition goals, tracking progress, acting quickly when behind, and adjusting the approach as community needs change; support the overall achievement of goals in the broader territory.
• Identify, develop, and implement engagement opportunities to deepen support and activation of newly diagnosed families and individuals, T1D community members, healthcare providers, advocates, and other stakeholders across the territory geography, including:

Requirements

• 3-5 years of community building and engagement experience in a complex, mission-driven organization, including large- and small-scale community events.
• Familiarity with the healthcare community, knowledge of fundraising through peer-to-peer and signature event activities, and an existing network of relationships in the territory are a plus.
• Strong relationship- and partnership-building skills with demonstrated experience building collaborative partnerships, organizing community initiatives, and working with a large network of passionate volunteers.
• Ability to be an enthusiastic spokesperson/representative of Breakthrough T1D’s mission. Clear communicator and attentive listener with the ability to build trust with families and individuals facing a new diagnosis and to inspire others to engage and support an organization’s mission.
• Track record of setting and meeting goals and following through on commitments, with demonstrated ability to multi-task, establish priorities, and adapt to shifting demands in a fast-paced and dynamic environment. Highly efficient in time management and can meet deadlines under pressure.
• Ability to work and make judgments independently and take initiative. Well-disciplined and resourceful initiative-taker with active listening, analytical, and problem-solving skills.
• Proficient with MS Office and constituent management databases.
• College degree or equivalent combination of education and experience.
• Ability to travel within the territory. Evening and weekend work as needed. Occasional overnight travel.

Preferred

• Familiarity with the healthcare community, knowledge of fundraising through peer-to-peer and signature event activities, and an existing network of relationships in the territory are a plus.

Benefits

• Breakthrough T1D offers competitive benefits, including medical, dental, and vision coverage, a 403(b) retirement plan, voluntary benefits, flexible spending and commuter benefit accounts, an employee assistance program (EAP), life and disability insurance, performance-based bonuses, and generous paid time off. Benefits may vary by job level and full time or part time status.