Responsibilities

• Partnership Growth: Identify and build relationships with new referral partners, including healthcare providers, community organizations, treatment programs, and reentry services. Manage partnerships from initial outreach through ongoing engagement to grow referrals and support enrollment goals.
• Strategic Relationship Management: Nurture and scale existing partnerships. You aren’t just a face in the room; you ensure partners remain clinically and philosophically aligned with Boulder’s mission, turning local organizations into long-term, sustainable advocates for our patients.
• Data & CRM Management: Utilize CRM tools (like Salesforce), referrals, and enrollment data to manage timely follow-ups, track activity, conversion rates from referral to patient, and ROI on partnership outreach. You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.
• Community Engagement: Spend most of your time in the field building relationships with healthcare providers, community organizations, and advocates. Identify local needs, address barriers to care, and educate partners about Boulder Care’s services and harm-reduction approach.
• Feedback Integration: Collect and analyze feedback from community partners to refine Boulder’s referral strategies and products. Help develop and build solutions for existing referral barriers.
• Collaborate Across Teams: Work closely with Boulder’s marketing, commercial, clinical, product, and operations teams to develop and execute 6–12-month regional or statewide outreach plans, aligning messaging, resources, and growth priorities.

Requirements

• 3+ years of experience in community outreach, business development or sales, or referral management within healthcare, hospital systems, or behavioral health settings
• Proven track record of building and growing referral relationships and driving patient or partner growth through sustained engagement
• Proficiency with Salesforce or similar CRM tools and Google Workspace (Docs, Sheets, Gmail, etc.)
• Ability to travel locally with reliable transportation and valid drivers license ~4 days/week for meetings with partners
• Self-starter with the ability to take initiative and work autonomously while managing multiple priorities
• Excellent interpersonal and communication skills, including strong public speaking abilities, demonstrating empathy and a patient-first/client-first mindset
• Passionate about serving marginalized and vulnerable populations
• Proven ability to maintain professionalism and confidentiality when working with sensitive and confidential information

Preferred

• Experience within the SUD treatment community, with existing relationships in this space
• Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders

Benefits

• Contribution to meaningful, life-saving work!
• Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
• Mental Health Services via insurance coverage, including Talkspace, and EAP for continuous care
• 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs paid
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties
• A vibrant, work-life-balance culture with multiple fun and diverse Slack channels to encourage connection