Responsibilities

• Build positive relationships with residents and families during their stay
• Gather and share feedback to improve resident and family experience
• Support and respond to online reviews professionally and timely
• Manage social media content, including resident highlights, staff spotlights, activities, and community events
• Assist with marketing initiatives, events, and special projects
• Participate in community outreach one day per week alongside the marketing team
• Help strengthen the facility's presence both online and within the local community

Requirements

• Friendly, outgoing, and comfortable interacting with residents, families, and community members
• Organized and able to manage multiple projects independently
• Strong communication skills
• Comfortable asking for feedback, testimonials, and online reviews
• Reliable transportation for community outreach activities
• No healthcare or marketing experience required—we are willing to train the right candidate

Preferred

• Interest in healthcare, marketing, customer service, or community relations preferred

Benefits

• Collaborative and supportive team environment
• Potential for growth and development within the organization
• Opportunity to make a meaningful impact on residents and families
• Gain valuable experience in healthcare marketing and community relations