Responsibilities

• Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners and Board of Trustees
• Have general knowledge and understanding of building systems and components
• Log work requests in Connect and generate work orders for maintenance staff and/or contractors
• Update work order log with notes and action taken by vendors.
• Close open work orders in system when complete by vendor. Work order is not considered complete unless the vendor has signed original work order and returned to office.
• Update and maintain community information in Connect, including but not limited to the Community Web Site, Community Projects, Management Reports and all Association documents and forms
• Utilize Connect’s Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization
• Provide Manager with work order log for inclusion in Board package.
• Managing the technical aspects of online community meetings
• Managing the rental of the Community Center Space

Requirements

• Minimum of 3 years business experience in an administrative capacity or related experience
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Ability to use basic functions in Adobe Acrobat, Dreamweaver, Photo Shop and In Design
• Excellent customer service skills
• Ability to work with sensitive and/or confidential information.