Responsibilities

• Own the end-to-end production of the Amazon Design monthly newsletter, including content sourcing, writing/editing, formatting, and distribution to the design community
• Draft and send regular communications (emails, announcements, updates) to designers across Amazon
• Develop and execute event communications strategy
• Manage updates to the Amazon Design internal hub and external website, coordinating directly with partners to scope, prioritize, and ship changes
• Maintain and evolve communications templates, distribution lists, and operational cadences to ensure consistency and reliability
• Develop and execute a communications strategy that expands ADX's reach beyond existing channels — identifying new internal and external marketing opportunities to engage designers where they are
• Evaluate and recommend new platforms, formats, and content types to grow audience and deepen engagement
• Define success metrics for communications initiatives and use data to iterate on what's working
• Build the case for investment in new channels, presenting recommendations to leadership
• Edit and elevate content from across the design organization, ensuring quality, voice consistency, and alignment with our brand

Requirements

• Experience as a Producer, UX Program Manager, Research Program Manager, or similar role in a user experience or design team
• Experience in UX research
• Experience leading large projects through the full product development life cycle in a large, cross-functional team
• Experience with web-based design tooling and project management software (Jira, Wrike, Workfront, etc.)

Preferred

• Experience communicating complex ideas to technical and non-technical audiences
• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management

Benefits

• Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.