Communications Specialist

Springfield, MA (Unknown)

$25/hr – $30/hrMid Level2+ years expFull time

Posted 5 days ago

Job Summary

Own the end-to-end development and execution of written communications across multiple clients, coordinating timelines and approvals, collaborating with internal teams and volunteer leaders, and shaping messaging for emails, websites, social posts, and events.

  • Own content calendars and asset libraries.
  • Lead drafting, editing, and delivery of communications.
  • Analyze performance to improve engagement.

Job Description

Responsibilities

  • Coordinate timelines, approvals, and inputs for communications projects to ensure written deliverables are completed accurately and on schedule.
  • Collaborate with internal teams, clients, and volunteer leaders to gather information needed to draft, edit, and finalize communications.
  • Participate in client meetings to understand communication needs and translate follow-up items into clear written materials or messaging plans.
  • Support conference, webinar, and event communications, including promotional copy, attendee messages, reminders, and post-event follow-up.
  • Maintain organized records of content assets, templates, calendars, drafts, and approved communication materials.
  • Contribute as a collaborative team member while keeping writing quality, message clarity, and audience engagement at the center of the work.
  • Plan and manage communications calendars across multiple clients and communication channels.
  • Write and prepare email marketing campaigns, website updates, and social media content.
  • Analyze communication performance and recommend content and messaging improvements.
  • Support the development and execution of communication plans, campaigns, and audience engagement initiatives.

Requirements

  • 2-4 years of experience in communications, marketing, public relations, content marketing, or a related field.
  • Bachelor’s degree in communications, marketing, public relations, journalism, English, or a related field preferred.
  • Experience supporting communications for associations, nonprofits, agencies, or member-based organizations is a plus.
  • Strong written and verbal communication skills with the ability to adapt tone and messaging for different audiences and organizations.
  • Excellent proofreading and editing skills with strong attention to detail.
  • Strong organization skills with experience coordinating multiple communication projects and deadlines simultaneously.
  • Familiarity with email marketing platforms, website content management systems, social media platforms, and scheduling tools preferred.
  • Ability to create engaging content for email, web, newsletters, social media, and promotional campaigns.
  • Comfortable collaborating with clients, volunteer leaders, vendors, and internal teams.
  • Ability to think proactively and contribute ideas that support engagement and communication goals.

Benefits

  • Comprehensive medical insurance
  • Employer-funded Health Reimbursement Arrangement (HRA)
  • Dental & vision insurance
  • Employer-paid basic life and AD&D insurance, with optional additional voluntary coverage
  • Long-term disability coverage providing income protection
  • Flexible Spending Account (FSA) with pre-tax savings for healthcare and dependent care expenses
  • 401k retirement plan with company match
  • Paid vacation, sick, holidays, plus summer half-day Fridays, and volunteer time off
  • Company-sponsored donation matching program (up to $250 annually) to support the causes you care about
  • Enjoy a well-stocked office kitchen (coffee, espresso, snacks), and occasional team lunches and fun events

Salaries

Posted range

$25/hr – $30/hr

Taken straight from the job posting.

Communications median pay in the United States

$93K/yr

Most pay falls between $70K and $138K. Based on 5,890 salaries.

Communications Specialist

Springfield, MA · Unknown