Responsibilities

• Manage and execute day-to-day communications across social media, email marketing, and the BCA website, supporting programmatic, institutional, and fundraising priorities
• Develop, publish, and schedule artist- and program-centered content that highlights residencies, exhibitions, performances, and public programs, organizational impact, and opportunities for engagement and support
• Maintain consistency with BCA’s brand voice, visual identity, accessibility standards, and equity commitments across all platforms
• Collaborate with internal teams to translate programs and initiatives into clear, engaging public-facing messaging and gather inputs, coordinate reviews, and support timely approvals
• Execute promotional communications for exhibitions, performances, public programs, and campus activations in coordination with the Marketing & Communications team
• Support audience-facing communications for venue rentals in coordination with the Rentals team to increase visibility and bookings and align with Marketing-led lead-generation efforts
• Support audience development strategies for artists, renters, donors, and the general public, with attention to equity, access, and inclusion
• Track and analyze audience engagement across channels to inform strategy and improve reach and impact and summarize trends with practical recommendations to improve editorial content and outreach
• Execute media relations efforts, including maintaining press lists and media databases and serving as the day-to-day press contact for routine inquiries
• Draft press releases, pitches, and media materials in coordination with the Marketing Team (for campaign alignment)

Requirements

• 3–5 years of experience in communications, public relations, and/or audience engagement and/or digital content, preferably in the arts, nonprofit, or cultural sector
• Experience managing social media, email marketing platforms, and website content creating, publishing, and managing content across social media, email marketing platforms, and website/CMS updates, including publishing calendars and coordinating inputs/approvals
• Strong writing and editing skills with the ability to communicate about artists, programs, and community impact clearly and compellingly
• Experience drafting press releases and supporting media relations (press lists, pitches, interview coordination) is a plus
• Familiarity with analytics tools and using data to inform communications work (email/web/social reporting) and to summarize insights and recommend practical content improvements
• Experience working across teams and managing multiple projects simultaneously
• Experience with CMS platforms such as WordPress is a plus
• Familiarity with basic accessibility best practices for digital content is a plus
• Respects and values diverse perspectives
• A positive, nimble, and creative thinker with a proven ability to take initiative and tackle complex challenges

Benefits

• This is a full-time, exempt position.
• Compensation range: $53,000 - $58,000 based on experience.
• Boston Center for the Arts offers a comprehensive benefits package including 4 weeks of paid time off, and 2 weeks of additional paid administrative closure.
• Benefits: 80% BCA-sponsored health, dental, and vision insurance, flexible spending plans, short-term disability, and a 403(b) retirement savings plan.
• This is primarily an in-person position with 1 work-from-home day per week + a bank of remote days to use throughout the year.
• Complimentary tickets to BCA and BCA partner events and performances.