Responsibilities

• Help the director develop, coordinate, and execute a comprehensive strategic communications and outreach plan to promote the Resiliency Center's programs, services, and resources.
• Design and distribute educational materials, newsletters, brochures, press releases, and digital content to raise awareness about the impact of trauma and available support services.
• Serve as a primary point of contact for day-to-day media inquiries and communications, collaborating closely with the Director and JFS agency leadership to maintain consistent messaging.
• Manage the Center's digital footprint, including website content updates, social media platforms, and online community boards, ensuring information is current, accessible, and trauma-informed.
• Assist the Director in planning, coordinating, and executing a diverse range of outreach events, workshops, public forums, and community gatherings to engage Resiliency Center clients and the community.
• Assist the Director in representing the Resiliency Center at local community events, health fairs, coalition meetings, and stakeholder gatherings to promote the Center's mission, vision, and values.
• Cultivate and maintain strong relationships with local organizations, systems partners, businesses, grassroots groups, survivors, and community members to build lasting networks of support.
• Coordinate special community initiatives rooted in cultural responsiveness, including remembrance and commemoration events, ensuring they are planned with sensitivity, care, and community input.
• Collaborate effectively with the internal team, including the Director, Victim/Survivors Navigators, clinicians, the Administrative Assistant, and JFS leadership, to align outreach strategies with direct client services and community needs.
• Support the Resiliency Center Director in preparing recurring progress reports, tracking community engagement metrics, and documenting outreach program outcomes.

Requirements

• Education: Bachelor’s degree in communications, public relations, marketing, journalism, health and human services, nonprofit management, social services, or a related field required.
• Experience: Minimum of three (3) to five (5) years of professional experience in communications, public relations, community outreach, or marketing, preferably within a nonprofit, social services, or public health setting.
• Knowledge & Skills: Exceptional verbal, written, and interpersonal communication skills, with a proven ability to write clearly and compassionately for diverse audiences.
• Knowledge & Skills: Strong project management skills with the ability to coordinate multiple events, deadlines, and priorities simultaneously.
• Knowledge & Skills: Familiarity with trauma-informed practices, crisis-response environments, or human services organizations strongly preferred.
• Knowledge & Skills: Proficiency with modern digital communication tools, social media management platforms, graphic design tools (e.g., Canva, Adobe Creative Suite), and Microsoft Office applications.
• Knowledge & Skills: High degree of emotional intelligence, cultural responsiveness, and the ability to work empathetically with trauma survivors and diverse community stakeholders.
• Schedule: Ability to work flexible hours, including occasional evenings or weekends, as required for community events, memorials, and meetings.
• Environment: Primarily office-based with frequent community interaction, public speaking, and event coordination responsibilities. Some remote work is possible.
• Travel: Ability to travel locally and regionally within the metropolitan area for outreach events, partner meetings, and community presentations.