Communications & Media Relations Coordinator (Information Officer 3 PCN 252338)

Responsibilities

• As an Information Officer, you will be responsible for enhancing public outreach and engagement by creating compelling digital content, producing publications, managing social media, and coordinating with the media.
• A critical part of your role involves providing timely and accurate updates during crises, working closely with media, local governments, tribal entities, and interagency partners to ensure effective communication.
• Working within the Communications Team and supporting the Southcoast Region Director, you will develop visual and written materials for various platforms, including social media, website updates, and public outreach events, maintaining clear and consistent messaging.
• You will lead media requests, ensuring cohesive messaging across all channels.
• You’ll also help tell the story of the Alaska Marine Highway System (AMHS), highlighting its iconic routes, vital coastal ports, and the unique communities it serves throughout Southeast Alaska.
• From ferry schedules to community celebrations, your content will bring the AMHS journey to life.
• The Communications Team operates within a matrix structure, fostering collaboration and supporting members with specialized training and resources.
• Your work will highlight Alaska’s transportation initiatives, strengthening connections with diverse stakeholders, including state and local agencies, non-governmental organizations, and tribal entities.

Requirements

• Any combination of education and/or experience that provides the applicant with competencies in Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.
• External Awareness: Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Benefits

• The Benefits Of Joining Our Team
• The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.
• The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.
• Insurance Benefits - Health insurance, which includes employer contributions toward medical/vision/dental
• The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
• AVTEC
• Confidential
• Correctional Officers
• Marine Engineers
• Mt. Edgecumbe Teachers