Responsibilities

• Develop and implement comprehensive communication and outreach strategies aligned with Campus Auxiliary Services goals and university priorities.
• Serve as the primary communications advisor for auxiliary leadership, providing guidance on messaging, audience engagement, and communication planning.
• Represent Campus Auxiliary Services on university committees, working groups, and cross-functional teams related to student experience, customer service, and campus communications.
• Ensure consistent branding, tone, and messaging across all auxiliary service communications in alignment with university brand standards.
• Respond to inquiries about Campus Auxiliary Services programs.
• Create compelling content for multiple platforms, including websites, email campaigns, newsletters, social media, print materials, digital signage, and presentations.
• Translate operational, policy, and service-related information into clear, student- and customer-friendly communications.
• Maintain and update auxiliary services web content in collaboration with Campus Auxiliary Service program leaders.
• Plan and execute outreach campaigns to increase awareness and utilization of auxiliary services.
• Develop targeted marketing initiatives to support service launches and major initiatives.

Requirements

• Bachelor's degree in Communications, Computer Science, Computer Information Systems, or a related field and four (4) years of relevant experience or an equivalent combination of education and experience.
• Grade 6 (Salaried) Position Description:

Preferred

• Master’s degree.
• Google Analytics or HubSpot Inbound Marketing proficiency.
• Experience with Canva, Adobe Photoshop/Illustrator/Grammarly highly desired.