Responsibilities

• Under the general direction of the Department Chair and Department Administrator, the Communications & Marketing Manager independently oversees a comprehensive communications and marketing program for the Department of Otolaryngology – Head & Neck Surgery.
• The communications program includes written, visual, digital, and electronic communications.
• The incumbent collaborates with departmental leadership to develop and execute organizational communication and branding strategies and designs and implements information campaigns aligned with departmental priorities.
• In addition, the incumbent provides executive communications and limited administrative coordination support to the Department Chair, including preparation of executive-level communications materials.
• This position has a dotted reporting line to the School of Medicine communications director and collaborates with closely with Health Sciences and health system communications professionals to determine the best methodologies to reach key internal and external audiences on the department’s education and research initiatives.
• This position requires independent judgment, creativity, discretion, political acumen, and strong organizational skills in a fast-paced academic medical environment.
• Strong knowledge of website content management systems and social media platforms.

Requirements

• Nine (9) years of related experience, education/training, OR a Bachelor’s degree in communications, marketing, journalism, public relations, health care administration, or related field plus Five (5) years of related experience/training.
• Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.
• Solid written, verbal, and interpersonal communication skills with demonstrated excellence in writing and editing, active listening and political acumen skills.
• Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications. Thorough technical skills in computer applications for web production, image handling, publishing and design, illustration, presentation preparation, animation, web interaction, and/or other state-of-the-art web communication capabilities.
• Strong interviewing and storytelling skills. Ability to synthesize complex information into clear, compelling narratives.
• Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and / or broad general audiences.
• Experience creating high quality, compelling content to help generate visibility for executive leadership, their initiatives and events.
• Ability to write for executive leadership. Ability to write for a variety of audiences, particularly internal university audiences, especially academic and staff employees.
• Solid skills to create, develop, and implement comprehensive long and short term strategic communications plans.
• Demonstrated ability to manage multiple projects in a dynamic environment.

Preferred

• Work experience in an academic higher education setting and/or medical school.