Responsibilities

• Manage the Foundation’s public-facing communications in close collaboration with the Homeowner Engagement team.
• Develop messaging, content, and outreach strategies that help homeowners understand available resources, engage with the Foundation’s programs, and navigate the rebuilding process with greater clarity and confidence.
• Support community engagement efforts by helping promote homeowner-facing programs, events, workshops, information sessions, and other outreach initiatives.
• Coordinate with local partners, community groups, stakeholders, and internal team members to strengthen awareness, participation, and trust.
• Collaborate with the team to develop clear, empathetic, and actionable messaging that guides homeowners through the rebuilding process.
• Translate technical, architectural, permitting, and program-related information into accessible language across multiple formats.
• Create compelling written and visual content that communicates the Foundation’s mission, programs, partnerships, homeowner journeys, project milestones, and community impact.
• Develop content for newsletters, website updates, social media, presentations, reports, event materials, FAQs, guides, educational resources, videos, and other communications channels.
• Ensure consistency in voice, tone, and messaging across all communication channels.
• Use data, feedback, and engagement trends to continuously improve communications strategy, homeowner experience, and public-facing materials.

Requirements

• Experience in marketing, communications, public relations, journalism, nonprofit communications, or a related field.
• Strong writing, editing, and storytelling skills, with the ability to translate complex information into clear and engaging content.
• Experience managing digital communications, including websites, email platforms, social media, and basic analytics.
• A strong eye for brand consistency, visual communication, and design quality.
• Experience developing campaigns, communications calendars, and content plans.
• Comfort coordinating with vendors, consultants, media contacts, partners, and internal team members.
• Strong organizational skills and the ability to manage multiple projects and deadlines.
• A collaborative, mission-driven approach and an interest in community-centered work.
• Ability to work hybrid or flexible schedules as needed.

Preferred

• Familiarity with architecture, housing, disaster recovery, urban planning, design, or nonprofit/community-based work is a plus.