Communications & Marketing Assistant

Responsibilities

• Help plan, draft, coordinate, and publish social media content that connects residents with public health and housing information, programs, and services
• Maintain content calendars and manage project timelines to keep communications timely and organized
• Collaborate with Health Division and NHD staff to turn topics into clear, engaging content
• Maintain consistent messaging and branding across social media and other marketing channels
• Track content performance and analyze data to help improve future outreach
• Assist in developing and maintaining procedures that streamline content planning, review, and publication
• Use Countywide and department-specific software to complete assignments and support communication projects
• Assists in the development and maintenance of standardized operating procedures for marketing and communications processes. Documents workflows, best practices, and guidelines to streamline operations and ensure consistency in project execution.
• Collaborates with the Public Communications team to plan, execute, and monitor marketing projects from start to finish. Ensures projects are delivered on time and within scope.
• Assists in gathering and analyzing data related to marketing initiatives to evaluate performance and identify areas for improvement.

Requirements

• Possess a Bachelor’s degree from an accredited college or university with a preferred major in Marketing, Communications, Public Relations, Business Administration, or a closely related field of study.
• Have had at least one (1) year of full-time work experience in journalism, public relations programs and activities, advertising, marketing, or a closely related area;
• Possess an Associate’s degree or equivalent from an accredited college or university with a preferred major in Marketing, Communications, Public Relations, Business Administration or a closely related field of study.
• Have had at least three (3) years of full-time work experience in journalism, public relations programs and activities, advertising, marketing, or a closely related area.

Preferred

• Considerable experience in long and short form writing, including knowledge of AP style standards. Reasonable experience in the management of public relations and/or marketing programs, preferably in connection with governmental activities.
• Reasonable knowledge of public relations and/or marketing techniques and principles.
• Reasonable knowledge of equipment, methods and procedures related to marketing and media communication, including but not limited to journalism, graphics, printing, photography, and audiovisual methods.
• Reasonable ability to establish and maintain effective working relationships with administrators, other employees and both officials and staff of news media, educational institutions and local governmental organizations, and the general public.
• Reasonable ability to work cooperatively with other professionals, including the ability to effectively respond to creative differences of opinion, the ability to handle frequent feedback including frequent conflicting revisions and the ability to respond effectively to working in a fast-paced environment.
• Reasonable ability to maintain proficient knowledge of current web technologies and design practices, staying abreast of new technologies and trends in the online design community.
• Demonstrated attention to detail and proficiency in proofreading work submitted by others for consistency in the application of standards.
• Reasonable ability to manage multiple priorities and tasks while maintaining meaningful progress.
• Reasonable ability to cope with difficult and/or emergency situations requiring immediate decisions in accordance with departmental policies and objectives.
• Reasonable ability to interpret departmental programs and procedures to officials, community agencies, civic groups, and the general public.

Benefits

• competitive pay, comprehensive benefits
• For more information about Oakland County benefits and employee perks, please visit: https://www.oakgov.com/government/human-resources/benefits/new-hire