Communications Manager

Responsibilities

• Own day-to-day project management across all active accounts: timelines, task assignments, status tracking, and milestone accountability.
• Maintain Asana with 100% integrity: accurate task owners, due dates, descriptions, and billing notes at all times.
• Manage up proactively, surface risks, flag capacity issues, and provide weekly project health updates to the Senior Lead before they ask.
• Drive projects from brief to completion, including work plan development, scope alignment, and deliverable review.
• Own smaller, defined projects end-to-end (e.g., media buys, community reports, campaign phases) with minimal oversight.
• Lead the development of Key Findings reports, synthesizing qualitative and quantitative data from community engagement, campaign analytics, and research into clear, strategic narratives.
• Conduct market and audience research to identify cultural trends, engagement gaps, and opportunities for targeted outreach.
• Track and report on campaign outcomes; build summaries that translate data into actionable insights for clients.
• Support the analysis of media and digital performance metrics across active campaigns.
• Build compelling, well-structured client presentations, from strategy decks to community reports.

Requirements

• 6+ years of experience in PR, Communications, Marketing, Advertising, or Public Affairs. At least 2 recent years in an Agency setting
• 1+ years of managing client relationships
• 2+ years of project management experience (handling multiple projects simultaneously)
• 1+ years of leading project teams
• 1+ years of coaching and mentoring junior staff
• Demonstrated experience developing, directing, and executing integrated strategic communication plans
• Experience working directly with diverse and underrepresented communities, demonstrating an ability to deeply understand their unique needs and build trust-based, meaningful connections.
• Strong understanding of how cultural differences influence behaviors and decision-making, with the proven ability to craft inclusive and culturally resonant messaging that connects authentically with diverse audiences.
• Demonstrated success in designing and executing strategies that advance diversity, equity, and inclusion across multiple platforms, leveraging collaborative partnerships to amplify impact and drive sustainable change.
• Experience developing comprehensive multicultural marketing strategies

Preferred

• BS/BA in a discipline related to Communications, Public Relations, Marketing, Journalism, or English (a plus)
• PR experience working with elected officials, government/public agencies, community groups, public education, or any bureaucratic agency is a plus!!
• Experience with some graphic design tools such as Canva is a plus
• Experience with data analytics on campaign outcomes is a plus