Responsibilities

• Develop and execute strategic communications for the product organization, with support concentrated on the SVP CX Product Management role; build messaging aligned to Cisco CX outcomes and priorities, engage with customers, partners, industry professionals, and employees.
• Produce employee-facing communications (e.g., organizational messages and All Hands meetings) and external content for executive leadership (e.g., keynote presentations, customer and partner executive briefings, thought leadership content).
• Work with product management teams to articulate our value proposition and deliver it as a narrative in the form of presentations, messaging documents, blogs, and more.
• Work closely with CX People & Communities to drive internal communications around group-wide initiatives and programs.
• Partner with central communications teams to align messaging and content and amplify relevant stories.

Requirements

• Bachelor’s degree in Communications, Business, Marketing or related field
• 10+ years in executive/internal/external communications
• 5+ years supporting senior executives
• 5+ years independently leading cross functional projects and communications.
• Ability to translate multi-dimensional content into simple and relatable concepts using tools such as PowerPoint, Video, AI Tools and/or scripting

Preferred

• Communications professional with a proven track record to craft compelling messages that tell powerful stories and elevate the profile of executives or functional areas.
• Content development partner and are able to understand the audience and adapt messaging as needed.
• Solid understanding of the tech sector and are adept at using the tools to reach and engage with various audiences
• You have experience building positive relationships with a highly matrixed group of stakeholders and understanding the executive's function and business strategy.

Benefits

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
• Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
• New York City Metro Area: $165,000.00 - $239,200.00