Communications Intern, Americas

Responsibilities

• Assist the daily operations of TikTok Shop, ensuring a seamless customer experience from product discovery to checkout.
• Support key communications activations for new product launches, brand campaigns, and always-on initiatives, with a particular focus on influencer marketing.
• Identify on-brand creator partners for various programs, building recommendations with content aesthetic, earned media value (EMV), engagement, and community in mind.
• Help bring campaigns to life by drafting creator briefs that communicate the vision, objectives, and creative direction.
• Help manage product seeding initiatives, from building targeted influencer lists and coordinating mailer logistics to conducting outreach and overseeing vendors.
• Review incoming opportunities and product requests, helping determine which ones align with the brand before passing them along to the team for follow-up.
• Collaborate with the team on weekly coverage updates, monitoring and tracking creator content and social coverage.
• Participate in creative brainstorming sessions with the team — great ideas can come from everywhere and everyone!
• Assist with managing product and material orders for seeding initiatives, while keeping our in-house product inventory organized and up to date.

Requirements

• Autonomous, self-starter, organized and with excellent communication skills
• Kind, passionate, enthusiastic, curious and creative (we love out-of-the-box ideas!)
• Proactive with ability to handle several projects / stakeholders / key contacts
• Strong knowledge of social media culture and trends, with a genuine interest in influencer marketing
• Team-oriented, “yes” mentality, and solution-first

Preferred

• Experience with CreatorIQ and ShopMy is a plus

Benefits

• First dibs on new products.
• Monthly catered lunches and chances to connect with your teammates.
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to LinkedIn Learning membership to help you keep growing and learning.