Responsibilities

• Manage day-to-day social media activity across the regional office's platforms, including scheduling, posting, and monitoring engagement.
• Create and coordinate content, including graphics, short-form copy, and member spotlights, for use across social media, email, and web.
• Coordinate the solicitation, collection, and organization of member-submitted content for use in chapter communications.
• Assist with the creation, formatting, and distribution of member emails and e-newsletters.
• Support the Director of Marketing and Communications on broader communications projects across Illinois, Wisconsin, and Missouri.
• Maintain and update the regional office's social media profiles across platforms (Facebook, Instagram, LinkedIn, and others as adopted).
• Build and maintain a content calendar spanning all three chapters, balancing statewide and chapter-specific priorities.
• Draft, design, and schedule social media posts, including graphics and short video, using tools such as Canva
• Monitor social channels for comments, messages, and mentions, and route member questions to the appropriate staff.
• Track engagement metrics and prepare periodic summaries for the Director of Marketing and Communications.

Requirements

• Associate's or bachelor's degree in communications, marketing, journalism, public relations, or a related field, or equivalent experience.
• 1-3 years of experience managing social media accounts or creating content for an organization, nonprofit experience a plus.
• Working knowledge of social media scheduling tools.
• Familiarity with basic graphic design tools (Canva, Adobe Express, or similar).
• Experience with email marketing platforms (Constant Contact, Mailchimp, or similar).
• Comfort working with website content management systems.
• Strong writing, editing, and proofreading skills, with attention to a consistent organizational voice.
• Ability to manage multiple deadlines and coordinate content across three states and multiple stakeholders.
• Proficiency in Microsoft Office Suite.
• This position is remote but applicant must reside in one of the three chapter states and may require occasional travel within Illinois, Wisconsin, and Missouri for chapter events and conferences.

Benefits

• This position is eligible for NASW benefits: Health/Dental/Vision Insurance, Paid Time Off, Paid Parental Leave, 401(k) plan [pre & post tax options] and more.