Responsibilities

• Content Strategy, Editing & Creation: Planning, writing, editing, and publishing content for websites, blogs, and sometimes social media.
• Website Management: Using Content Management Systems (CMS) to update layouts, add new pages, and maintain content accuracy.
• Project Management: Using systems such as Monday.com or Trello to keep track of departmental tasks, deliverables, and deadlines.
• Publication Management: Overseeing the lifecycle of content, including digital and print materials, to ensure it aligns with brand standards. High skill in Adobe Suite.
• SEO & Analytics: Monitoring website traffic (using tools like Google Analytics, Google Search Console) to improve search rankings, engagement, and user experience.
• Problem-solving: Troubleshooting and providing solutions to issues in real-time.
• Collaboration & Leadership: Working with creative, marketing, and technical teams (designers, developers) to execute digital and print marketing campaigns. Building relationships with diverse internal and external stakeholders.
• Perform other duties as assigned

Requirements

• Technical Proficiency: Strong computer skills with an emphasis on of CMS platforms (e.g., WordPress, Drupal), HTML/CSS, and SEO tools. Demonstrated use of SharePoint, LinkedIn and other online media systems required.
• Print and Digital Content Management: 3 – 5 years consistent years of experience
• Editorial Skills: Excellent writing, editing, and proofreading capabilities.
• Project Management: Ability to manage content calendars, deadlines, and cross-functional teams.
• Analytical Thinking: Data-driven mindset to track performance metrics and optimize content.
• Bachelor’s degree or higher preferred
• Must possess a keen eye for important or timely details and connections in a fast-paced work environment; exhibit a high level of organization, responsiveness, accuracy, and attention to detail
• Must be able to prioritize, anticipate needs, and confidently/proactively address issues/opportunities; ability to work under pressure, and provide quick turnaround
• Must exercise good judgment and maintain a confident, professional demeanor and excellent rapport when interacting with all levels of staff and external contacts.
• Ability to communicate effectively, both verbally and in writing
• Must be able to handle confidential and sensitive information with discretion.
• Ability to work independently with limited supervision.

Preferred

• Adobe Suite proficiency