Responsibilities

• Triage comms requests, synthesize complex info, and execute end-to-end partner communication strategies
• Develop and optimize multi-channel communication strategies using partner feedback, behavioral analytics, and advanced segmentation
• Partner with cross-functional teams to gather insights, ensure aligned messaging, and drive continuous improvement in our communication approach
• Monitor and measure the effectiveness of communications
• Look around corners to identify key moments in time around which to build communication strategies that meet Hub Delivery partners where they are in their journey
• build and maintain cross-channel communication frameworks, giving us a clear picture of partner interaction patterns and areas for improvement
• write, edit, and manage a wide range of communications strategies and change management plans, ensuring our voice remains consistent and effective across all channels
• utilize a variety of marketing automation and communication tools to their full potential, creating seamless communication experiences that drive partner success and engagement

Requirements

• 5+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• Experience producing marketing promotional material for Owned & Operated channels

Preferred

• Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
• Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
• Experience communicating results to senior leadership
• Experience communicating results to stakeholders
• Experience in a business-to-business (B2B) environment, high-tech products/services
• Experience with test and learn, marketing optimization, and experimentation

Benefits

• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• Learn more about our benefits at https://amazon.jobs/en/benefits.