Responsibilities

• End-to-End Project Ownership: Lead the full project lifecycle—planning, execution, tracking, and closeout—across a portfolio of high-impact marketing initiatives. Ensure projects meet defined scope, quality, timelines, and objectives per calendar release
• Project Documentation & Reporting: Develop and maintain comprehensive project plans, workflows, and meeting notes. Build and deliver regular status reports that provide transparent visibility to stakeholders and leadership
• Manage communication, site operations, and forum coordination
• Prepare webinar agendas, ensure presenter readiness, and track action items
• Support SMEs with new releases, programs, and initiatives
• Support webinar and training content development
• Advise on enablement strategy and adoption improvements
• Fulfill urgent content update requests, including HTML revisions
• Stakeholder Management & Facilitation: Facilitate project meetings and cross-functional working sessions, ensuring clear communication, alignment, and accountability
• Risk Management & Progress Monitoring: Monitor project progress across multiple workstreams, proactively identify bottlenecks and risks, and drive mitigation strategies to protect timelines and deliverables

Requirements

• 3-5 years of experience in Marketing Project or Program Management, with direct experience supporting Commerce teams (Commerce Operations, Web Marketing, and/or Marketing Analytics)
• Proven experience working in a high-growth, fast-paced B2B SaaS environment with enterprise-level stakeholder complexity
• Power user of workflow management; able to build, manage, and optimize project workflows that serve as a single source of truth
• Technical acumen and conceptual understanding of how marketing technology systems work-including APIs, data integrations, and attribution processes. Familiarity with tools such as Adobe experience manager
• Highly adaptable change agent who can manage shifting priorities, navigate ambiguity with confidence, and pivot gracefully in a dynamic environment
• Ability to translate between communication objectives and technical requirements, serving as a credible partner to both marketers and engineers
• Excellent written and verbal communication skills. You are collaborative, kind, and able to build trusted relationships across a cross-functional organization
• Problem-solving and decision-making mindset—you are solutions-focused, proactive about surfacing risks, and comfortable operating independently with minimal supervision

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs