Responsibilities

• Pulls and compiles regular website analytics reports (monthly, semester, annually) using Google Analytics.
• Monitors Google Search Console for search performance trends and possible issues.
• Builds and maintains reporting dashboards on Looker Studio to help internal stakeholders understand website performance metrics.
• Conductsperiodic website content audits, identifying low-traffic pages, outdated content, and broken links.
• Identifies trends in user behavior, search queries, and content performance.
• Assists with campaign tracking, when necessary.
• Prepares summaries of findings and recommendations.
• Collaborates with web, design, editorial, and other stakeholders to translate data insights into actionable items.
• Handles other special projects and related duties as assigned.
• General duties: Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration.

Requirements

• Must demonstrate sufficient skills to perform the duties of the assigned tasks.

Preferred

• Experience working with Google Analytics or similar analytics tools.
• Experience working with Looker Studio or similar dashboard tools.
• Familiarity working with data and spreadsheets, including organizing and summarizing findings.
• Familiarity with SEO.
• Willingness to work independently, self-motivated, and able to prioritize tasks and projects.
• Strong communication skills.
• Well-organized and detail oriented.

Benefits

• CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.