Responsibilities

• Greet patients with a warm, professional demeanor.
• Manage high-volume scheduling for both Chiropractic and PT services.
• Verify insurance benefits and collect co-pays/patient balances.
• Escort patients to treatment rooms and prepare them for the provider.
• Assist with basic clinical tasks (e.g., setting up heat/ice packs, cleaning tables, or recording vitals).
• Manage patient flow to ensure minimal wait times.
• Assist with medical billing, records requests, and provider credentialing.
• Monitor clinic inventory and order supplies.
• Help implement clinic marketing or patient outreach programs.

Requirements

• Experience: 0–1 years in a medical/rehab office preferred (Chiropractic or PT experience is a huge plus).
• Communication: Exceptional verbal and written skills; ability to explain insurance/treatment plans to patients.
• Tech-Savvy: Proficiency with EMR systems (e.g., Jane, ChiroTouch, or WebPT) and Microsoft Office.
• Traits: Multitasker, proactive problem-solver, and a genuine passion for holistic health and wellness.

Benefits

• On-the-job training
• Opportunities for advancement
• Professional development assistance
• Wellness program