Associate, Client Success
Epsilon
New York City, NY (Hybrid)
$56K/yr - $84K/yrIn-houseFull-timeMid level2+ years exp.
4 weeks ago
Client Success Associate
Coral Gables, FL (On-site)
Salary Not AvailableFull time
Posted 2 months ago
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Job Description
About Us
At The Brixton Inc, we’re passionate about helping our clients succeed. We provide innovative marketing solutions that help businesses grow. We’re looking for a proactive and personable Client Success Associate to join our growing team and ensure our clients receive the support, guidance, and value they deserve.
What You’ll Do
As a Client Success Associate, you’ll be the go-to contact for our clients—ensuring they have a smooth experience, get the most from our products or services, and stay excited about partnering with us.
Key responsibilities include:
- Building and maintaining strong, long-term relationships with clients.
- Serving as the main point of contact for client enquiries, support, and follow-ups.
- Assisting new clients through onboarding and training processes.
- Monitoring client accounts to ensure satisfaction and identify opportunities for growth.
- Gathering and analyzing feedback to improve client experience and internal processes.
- Collaborating with sales, marketing, and product teams to deliver seamless client experiences.
- Tracking client engagement and preparing regular reports on account health and performance.
If you’re passionate about helping clients succeed and thrive in a fast-paced environment, we’d love to hear from you!
The Brixton
KAT Executives is an events, retail and in-store promotions company. We are based in the third largest city in America: Houston, Texas. We were built as a solution to the never-ending need for revenue driving and customer acquisitions that companies have. We specialize in customer acquisitions, brand reputation management, and cost effective approach using direct marketing strategies. We take pride on developing unique campaigns and lasting brand loyalty for our clients quickly and efficiently by using effective direct to market campaigns.We are proud to say that since we opened our doors, we have been providing our clients with the best possible strategies to increase their brand awareness. We recognize that in order for us to grow and develop relationships with more clients, we need to supply the demand of our current clients and protect their brand. Our promise is to prioritize our clients above it all, as they are the base and foundation for our business growth.
