Responsibilities

• Own the strategy, campaign execution, and data insights for your client portfolio.
• Identify and manage commercial execution of expansion opportunities within your portfolio.
• Manage the client renewal process from commercial negotiation to contract finalization with support of your manager.
• Build strong relationships with key client decision-makers and influencers.
• Develop a strategic roadmap for each client that over time that will enable client satisfaction, growth, and trust. Ultimately become the client’s trusted advisor.
• Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI.
• Responsible for client reporting, analysis, and insights. Uncovering insights from the reports available and making recommendations from those insights.
• Be consultative and use creativity to deliver solutions that address the client’s compelling marketing needs and support them in meeting their business goals.
• Effectively facilitate day-to-day management of accounts both internally (within Yieldify/Epsilon) and externally (with the client).

Requirements

• 2-4 years of client management or sales experience across either e-commerce or MarTech
• A strong understanding of e-commerce, digital marketing, and marketing technology and how they interact with one another to drive client outcomes
• Campaign reporting and business review experience – reviewing performance reporting, uncovering insights, developing, and delivering performance reports, insights, and recommendations
• Strong quantitative background with an understanding of analytic tools and techniques
• Effective communication across multiple levels of an organization
• Works well in a team/highly collaborative environment.

Preferred

• Excellent communication and presentation skills at the decision maker level. You keep people engaged with ability to ‘read the room’ to know what you should say or show next to clients.

Benefits

• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling