Client Success Account Manager (Digital Marketing)

USA (Remote)

$4K/mo – $5K/moMid Level3+ years expFull time

Posted 10 hrs ago

Job Summary

Own the end-to-end client lifecycle from onboarding and website launches to campaign oversight and performance optimization, while nurturing relationships and driving growth opportunities.

Job Description

Responsibilities

  • Client Onboarding & Website Management: Oversee the setup and launch of new client websites, ensuring they are optimized for performance and lead generation. You'll work with designers and developers to deliver.
  • Google Ads & SEO Oversight: Manage and review client campaigns, ensuring Google Ads and SEO strategies align with business goals. You'll work with media buyers and SEOs to deliver. Experience/fundamental understanding of how to optimize a campaign.
  • Performance Monitoring & Reporting: Regularly track and analyze SEO rankings, Google Analytics and Search Console insights, and lead generation performance, providing data-driven recommendations.
  • Client Satisfaction & Growth: Maintain strong client relationships, ensuring satisfaction with services, resolving concerns proactively, and identifying opportunities to upsell or upgrade service tiers.
  • Problem-Solving & Optimization: Identify issues affecting campaign performance and implement solutions to enhance ROI and overall marketing effectiveness. Critical thinking skills.
  • Organized & Strategic Execution: Stay ahead of deadlines, manage multiple clients efficiently, and ensure all campaigns align with KPIs and marketing objectives.

Requirements

  • Must be fluent in English. Please send your resume in English
  • Experience with digital marketing for local businesses
  • Experience in digital marketing, account management, or client services. 3 yrs minimum
  • Strong knowledge of Google Ads, PPC, LSAs, SEO, lead generation, and Google Analytics.
  • Excellent communication skills with a customer-first mindset.
  • Highly organized and detail-oriented with the ability to manage multiple accounts.
  • Proactive problem solver with a results-driven approach.
  • Ability to interpret performance data and make strategic recommendations.
  • This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and is passionate about delivering real marketing results. If you're organized, performance-driven, and proactive in optimizing campaigns and client satisfaction, we’d love to hear from you!
  • Experience with marketing for home services: HVAC, plumbing, electrical, roofing, landscaping, tree service is very helpful

Preferred

  • BONUS: knowledge or experience of the tree care or arborists industry!

Benefits

  • Paid time off for holidays and vacation
JSA Interactive logo

JSA Interactive

JSA Interactive is a National Search Firm that provides a consultative approach to Internet marketing strategy and results. We work with Big & Small companies, increasing customer traffic on average by over 400%. Contact Us Now: 1-617-615-9895. Our clients have generated millions of dollars of revenue as a result of our campaigns and range from manufacturing industries & software companies to medical practices & start-up companies.JSA Interactive is a certified Google Engage Agency, Adwords Certified, and B2B Lead Fuel Certified by Marketing Experiments & Marketing Sherpa.Marketing Specialties Include:Strategic Search Engine Optimization (SEO), Conversion Optimization, Landing Pages, Inbound Marketing, Search Engine Marketing (SEM), Online Advertising - PPC, Sales Funnel Analysis, Local Marketing & SEO, Re-marketing, Analysis & Tracking, Video Marketing & Lead generation.

Founded in 2011
Mechanicsburg, Pennsylvania, USA
16 employees (9 in marketing)

Salaries

Posted range

$4K/mo – $5K/mo

Taken straight from the job posting.

See all JSA Interactive salaries

Marketing Team

Marketing Team Size
8 (50% of company)
Median Tenure
8.4 years
Marketing Roles Posted (Last 30 Days)
2

Headcount Trend

Current headcount: ~16