Client Services - Operations Coordinator

Canonsburg, PA (Hybrid)

$45K/yr – $50K/yrMid Level3+ years expFull time

Posted 5 months ago

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Job Summary

The role covers responsibilities in client relationships, operations, and executive support, with AI-assisted marketing tasks. Requirements emphasize 3+ years in marketing/operations and strong communication. Benefits include a comprehensive package with health, dental, vision, and PTO. The position is hybrid in Canonsburg, PA.

Job Description

Responsibilities

  • Manage client relationships through consistent communication, follow-ups, and support to ensure satisfaction and retention
  • Oversee daily operations of the marketing department and sales staff, ensuring performance goals are met
  • Handle high-volume phone and email correspondence across multiple inboxes with professionalism and efficiency
  • Maintain detailed tracking systems to monitor client progress and internal workflows
  • Support bookkeeping functions including commission calculations, payment processing, and PTO tracking
  • Provide executive-level administrative support to the CEO, including operational and strategic assistance
  • Utilize AI tools to assist in creating marketing materials and improving workflow efficiency

Requirements

  • 3+ years experience in marketing, operations, administrative support, or a related field
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication skills
  • Experience managing high-volume communications (email, phone, etc.)
  • Familiarity with bookkeeping or administrative financial tasks preferred
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office, CRM systems, and general business tools
  • Experience with AI tools for content creation is a plus

Benefits

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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FOR SALE BY INVENTOR

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Founded in 2012
Canonsburg, Pennsylvania, USA

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