Client Services Manager

Fayetteville, AR (On-site)

$83K/yr – $85K/yrSenior Level4+ years expFull time

Posted 11 days ago

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Job Summary

Own and lead the design, production, and activation of experiential live brand experiences nationwide, guiding programs from concept through delivery while coordinating with clients and cross-functional teams.

  • Own and lead programs from start to finish
  • Ensure clear, proactive communication with clients and internal teams

Job Description

Responsibilities

  • Design, produce, and activate experiential live brand experience at events nationwide
  • Product sampling & field marketing programsfor various beverage & snack brands
  • National mobile tour programs
  • Oversee and lead all facets of production elements and client deliverables, ensuring the end product meets and/or exceeds JFS & client standards
  • Demonstrates a thorough understanding of a client’s business and expectations
  • Conducts 1:1s with direct reports to constantly improve workflow
  • Constant communication within the team to help provide clear line of sight to team programs schedule
  • Ability to own and lead programs from start to finish.
  • Manage Up in terms of program expectations with all parties including procurement, creative and senior leadership.
  • Manages and executes projects according to JetFuel standards within established budgets and timeframes

Requirements

  • 5 -6 years of relative experience within field/experiential marketing, live event production, or similar.
  • Superior interpersonal skills to work closely with other team members and the client
  • Strong computer application skills (Excel, Word, PowerPoint) and ability to work in a digital work environment
  • Must have robust Microsoft Office knowledge; specifically Excel and PowerPoint.
  • Must also be familiar with Google Software, specifically Docs and Sheets
  • Highly organized, with strong client & internal communication skills
  • Ability to design Experiential program measurement reports (program objectives and delivery, metrics vs expected KPI’s, insights, learnings, recommendations)
  • Understanding of how to research event options, negotiate sponsorship rights package
  • Solid understanding of social media tools and digital platforms; as well as data / metrics analysis
  • The role may require work outside of typical business hours, including evenings, weekends, or holidays, to meet deadlines or support critical projects.

Benefits

  • Salary annualized compensation
  • Onsite weekend pay
  • Earned comp days for onsite weekends
  • 15 PTO days
  • Health Benefits
  • 401k plans
  • Bonus
JetFuel logo

JetFuel

An independent brand accelerant built with the hustle mentality of a start-up, and the heritage of a traditional agency.Creating moments of live experiences and breakthrough content, paving the way for brands to amplify connectivity and for people to share through discovery.We live for, sweat for, and celebrate these moments. It's these moments that define JetFuel.

Founded in 2016
New York, New York, USA
57 employees (39 in marketing)

Traffic Signals

Monthly Visitors
3.5K
Traffic Source Mix
Search
28.3%
Direct
47.1%
Referral
5.8%
Social
17.3%
Paid
1.4%

Headcount Trend

Current headcount: ~57

Marketing Team

Marketing Team Size
10 (18% of company)
Median Career Experience
8 years
Median Tenure
3.3 years
Marketing Roles Posted (Last 30 Days)
1