Client Services Associate

Responsibilities

• Serve as the day-to-day contact for assigned projects and smaller client accounts.
• Coordinate project timelines, deliverables, resources, and budgets.
• Maintain project plans, documentation, and updates in Workfront and other agency tools.
• Schedule and facilitate project meetings, ensuring clear next steps and accountability.
• Monitor project scope, timelines, and budgets, proactively identifying risks and solutions.
• Partner with cross-functional teams to develop estimates, manage workflow, and keep projects on track.
• Communicate project status, priorities, and changes clearly with clients and internal teams.
• Support process improvements and identify opportunities to work more efficiently.

Requirements

• 2 years of project management, account coordination, marketing, or related experience.
• Digital agency experience preferred.
• Understanding of digital marketing and integrated campaign execution.
• Experience with Workfront, Asana, Jira, Monday.com, or similar project management tools.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to anticipate challenges, solve problems, and adapt quickly.
• Eagerness to learn, grow, and collaborate with others.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• PTO and company holidays
• Flexible work options
• Professional development and tuition reimbursement
• Wellness and mental health resources
• Employee recognition and team events
• Transparent compensation practices