Client Services Account Director, Shopper Marketing

Chicago, IL (Hybrid)

$95K/yr – $120K/yrSenior Level8+ years expFull time

Posted 11 days ago

Job Summary

Own and drive strategic client partnerships by identifying growth opportunities, guiding discovery and market research, and shaping the end-to-end shopper and consumer marketing programs that deliver measurable results.

  • Lead discovery and market research to uncover client needs and develop actionable recommendations.
  • Coordinate cross-functional teams and manage external partners to ensure successful program delivery.

Job Description

Responsibilities

  • Act as a strategic partner to new and existing clients by identifying growth opportunities, demonstrating Mosaic's capabilities, and helping brands achieve their business objectives through innovative marketing solutions.
  • Build and strengthen relationships across client marketing, sales, and corporate teams, serving as a trusted advisor and key point of contact throughout the partnership lifecycle.
  • Lead discovery efforts and market research initiatives to uncover client needs, gather insights, and develop recommendations that drive impactful consumer and shopper marketing programs.
  • Collaborate with clients to define project goals, scope, and expectations while clearly communicating timelines, budgets, and associated costs.
  • Ensure all programs and promotional initiatives adhere to applicable legal, regulatory, and compliance requirements through close partnership with legal counsel and key stakeholders.
  • Contribute strategic thinking and creative ideas during brainstorming sessions, helping develop innovative solutions that align with client objectives and deliver measurable results.
  • Establish project plans, define responsibilities, and maintain clear project status updates to ensure seamless execution.
  • Oversee the development, design, and production of promotional materials, ensuring quality, consistency, and alignment with client expectations.
  • Monitor campaign execution from start to finish, ensuring all program elements are delivered accurately, on time, and with excellence at every level.
  • Manage and coordinate external partners and vendors, including creative agencies, printers, sampling companies, and promotional suppliers, to ensure successful program delivery.

Requirements

  • Bachelor’s degree in advertising, marketing, or related field.
  • Eight years agency experience in Shopper Marketing / retail and/ or consumer packaged goods preferred.
  • Proven experience in client service, business development and overall program management experience (concept, implementation, and execution with excellence)
  • Experience with the following retailers a plus: Target, Albertsons, Costco
  • Knowledge, Skill and Ability Requirements:
  • - Self-motivated; self starter; strong leadership and management ability.
  • - Strong presentation skills, speaking ability and interpersonal skills.
  • - Thorough understanding of core advertising and marketing functions: shopper strategy, creative development, activation planning, brand management, vendor management, post promotional analysis, financial ramifications.
  • - Broker, Manufacturer, Retailer, and Marketing Agency understanding of roles and functions.
  • - Be able to prioritize multiple demands (retailer, manufacturer, Acosta) simultaneously and influence associates for results.

Preferred

  • Experience with the following retailers a plus: Target, Albertsons, Costco
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Acosta

Acosta brings simplicity to retail sales. We act as a catalyst to boldly connect brands, retailers and consumers, fueling growth and building long-term value throughout North America and Europe.We are deeply embedded in every corner of the retail industry, strengthening the local, regional and national relationships between brands and retailers. Our team of experts uses deep industry insight, cutting-edge analytics and integrated partnerships to help our clients move ahead with confidence.

Founded in 1927
Jacksonville, Florida, USA
13K employees (3,659 in marketing)

Salaries

Posted range

$95K/yr – $120K/yr

Taken straight from the job posting.

See all Acosta salaries

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