Client Service Coordinator

Sioux Falls, SD (On-site)

$16/hr – $19/hrEntry LevelFull time

Posted 3 months ago

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Job Summary

Own the customer- and operations-focused workflow by ensuring prompt engagement, precise order guidance, and clean handoffs between vendors and production to deliver quality sign projects at scale.

  • Customer Engagement: respond to inquiries, offer expert recommendations, and guide the order process.
  • Operations & Sales Support: process work orders, collect down payments, and finalize payments at project completion.
  • Relationship & Quality Execution: maintain vendor and production team alignment to ensure clarity and high-quality orders.

Job Description

Responsibilities

  • Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
  • Marketing Execution: Implement store marketing strategies, and
  • Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
  • Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
  • Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Requirements

  • High-school diploma or equivalent
  • Strong proficiency in computer operations, including Windows Office and POS systems.
  • Excellent command of the English language with strong spelling, grammar, and proofreading skills.
  • Mathematically inclined with the ability to learn square footage, reading a tape measure, conversions between decimals, percentages, and fractions.
  • Understanding of basic sales.
  • Exceptional communication and customer service skills.
  • Ability to stand for extended periods and manage frequent computer use.
  • Reliable transportation to & from work.

Benefits

  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
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Signarama Austin

Signarama Austin is your full service sign center. We use the latest technology and highest quality products to produce custom signs for your business. We can make the perfect signs to advertise your products or to inform your customers, while keeping the image of your company in mind.Signarama Austin can custom make any type of sign for your business including: ad specialty items, banners, box signs, channel letters, car wraps, custom graphics, custom logos, digital graphics, signs, directory signs, individual letters and more!Signarama Austin is the one-stop-shop for all of your sign needs, from messaging to advertising. We understand the importance of taking full advantage of your current space, and your desire to continue expanding. This is why we do everything from monument signs to three-dimensional signs, as well as custom decals and fleet graphics. Have a project you would like to take nationwide? Signarama can also do that, effortlessly, through our National Accounts program.In addition to sign services, we have teams of experts dedicated to project management and brand auditing. Whether you are confident in your current branding or feel as though it could use a sprucing up, our teams can decipher what your next step should be and which signage is the best investment for your industry. Speaking of which, Signarama also provides signs by industry – everything from restaurants and retail to events and trade shows – streamlining your decision-making experience.Signarama Austin treats every client and every project like its most important. All of our customers deserve premier service. We have a worldwide network of experts to provide creative ideas, design collaborations, and the massive purchasing powers that only the world’s largest sign franchise can promise.

Founded in 2016
Austin, Texas, USA
3 employees

Traffic Signals

Monthly Visitors
234.9K
Traffic Source Mix
Search
46.3%
Direct
47.8%
Referral
4.7%
Social
0.4%
Paid
0.7%

Headcount Trend

Current headcount: ~3