Client Relations Management (CRM) Communications Coordinator

Ellensburg, WA (On-site)

$54K/yr – $78K/yrMid Level4+ years expFull time

Posted 2 months ago

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Job Summary

Own marketing communications across CWU graduate recruitment and student engagement, turning stakeholder needs into targeted campaigns and measurable outcomes.

  • Marketing Communications: Develop plans for Slate CRM and other channels, defining audience and messaging.
  • Cross-Functional Coordination: Align with academic and administrative partners to execute campaigns and support recruitment and retention goals.
  • Execution and Analytics: Build emails and HTML templates, monitor performance, report KPIs, and iterate for improvement.

Job Description

Responsibilities

  • Develops marketing and communications plans for the Slate CRM and other communication platforms to communicate with prospective and current CWU students.
  • Identifies specific audiences and key messaging for marketing campaigns.
  • Builds and formats communications within communications platforms using the email builder and HTML templates.
  • Consults with clients to build strategic communications plans, setting goals to support the overall recruiting and retention strategies of the university.
  • Coordinates across academic and administrative departments to successfully achieve project goals.
  • Assists in the production of print materials and campaigns, collaborating with the Creative Services team.
  • Manages the daily project management needs and assigns tasks.
  • Drafts marketing and communications content, including emails, digital, and print content.
  • Communicates clearly and effectively with the Office of Graduate Studies, Auxiliary Marketing, Academic Affairs, student success departments, and other university partners to understand communications needs.
  • Follows CWU brand standards and assists in developing a cohesive voice for the university within the brand standards.
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Central Washington University

Central Washington University is a public, four-year university in the geographic center of Washington State. CWU began as a teaching college and continues to be a model learning community over 100 years later. Go Cats!

Ellensburg, Washington, USA
3.6K employees (158 in marketing)